Terms of use and legal notice

The Service is published by MAKEMEWEB SRL (makemeweb.net), SRL (société à responsabilité limitée belge / Belgian private limited company), RPM Bruxelles, BCE/KBO 0894.844.103, TVA/VAT BE 0894.844.103, located Avenue de la Couronne 236B, 1050 Bruxelles, Belgique.

Publication director: Antoine Nseir. Contact: [email protected] or the contact form.

The Service is hosted by Amazon Web Services (AWS), Irlande.

• User: anyone with an account.
• Game master (GM): the User who creates a campaign and a world.
• Player: a User invited to a campaign by a GM.
• World: the NPCs, places, quests and documents created by a GM.
• Content: texts, images, files and messages published by Users.

The Service is free of charge with the free plan, whose limits are shown on the homepage. Paid plans, described in section 6, lift some of those limits. An internet connection is required, at your own cost.

Signing up requires a username, a valid e-mail address and a password. You must be at least 15 years old; below that age, the consent of a holder of parental authority is required.

You are responsible for keeping your password confidential and for the actions taken from your account. Let us know immediately of any unauthorised use.

You keep ownership of the Content you publish. For as long as it stays on the Service, you allow us to host, reproduce and display it to the people you choose (for instance the players of a campaign), to the extent needed to run the Service.

You warrant that you hold the rights to the Content you publish, images in particular, and you will not publish unlawful, defamatory, hateful or violent content, sexual content involving minors, or content infringing privacy or the rights of others (copyright, image rights, trademarks).

Clearly unlawful Content can be reported through the contact form, stating where it is and why. We may remove reported or unlawful Content and, for serious or repeated breaches, suspend the account concerned.

The shared screen lets you display Content (images, maps, ambiances) on another screen, for instance a TV around the table: whatever you send there can be seen by anyone who sees that screen. You choose what is sent and remain responsible for that audience.

The AI assistant is optional. It is provided by the platform, with no API key on your side, within a monthly budget of AI credits per User. Requests are processed in the background by our AI provider (Mistral AI).

When you use the assistant, the context items you chose (texts of your world, GM notes included, its professions and relation types, and, if any, the story of the chosen campaign) and your instructions are sent to that provider to produce the answer. Generated content may be inaccurate: you are responsible for checking and publishing it.

Requests sent to the assistant and the answers received are kept to monitor usage, quality and costs, as explained in the privacy policy.

Plans, their limits and their prices, in euros and excluding tax, are shown on the homepage and in the Subscription area before any payment. The VAT that applies in the country of your billing address, which we ask for at checkout, is added to the price and shown on the invoice. The limits of a campaign (players, maps, shared screen, etc.) are those of its GM’s plan; a player pays nothing to take part.

Subscription. It is monthly or yearly depending on the offer chosen and renews automatically, at the same price, at each due date. We warn you by e-mail before the due date. You can stop the renewal at any time from the Subscription area: the subscription stays active until the end of the period already paid, then the account goes back to the free plan. If we change a price, it only applies from the next renewal, after you have been informed, and you can cancel beforehand.

One-off purchases. Some purchases (for instance AI credits) are added to your plan, with no renewal. Promo codes apply under the conditions shown when you order.

Payment. Payment is handled by Stripe. We never see or store your card number. Receipts and invoices are available from the Subscription area.

Right of withdrawal. As a consumer, you have, in principle, 14 days from subscribing to withdraw, without giving a reason, by writing to us through the contact form. As the service is provided as soon as you pay, the order includes a box by which you expressly ask for the service to start immediately and acknowledge that you lose your right of withdrawal; payment is not possible without it. The date of this acceptance is kept with the order. Subscriptions can still be cancelled at any time for the following period.

End of subscription or lower plan. Your Content is not deleted. However, while it exceeds the limits of the applicable plan, some actions (adding an item, starting a session, using a feature reserved to a paid plan) may be refused.

The Service is a shared play space: respect other Users, including in private messages. Harassment, impersonation, unsolicited content, harvesting other Users’ data and any attempt to harm the security or operation of the Service are forbidden.

We do our best to keep the Service available, without any guarantee of uninterrupted access. It may be interrupted for maintenance, updates or incidents. We recommend keeping a copy of your important Content.

Each User is responsible for the Content they publish and how they use the Service. For Users’ Content, we act as a hosting provider and have no general obligation to monitor it.

We are not liable for indirect damage, data loss caused by force majeure, or third-party services (AI and payment providers in particular). Nothing in these Terms limits the rights you have by law as a consumer.

The Service, its name, logo, interface and code are protected. Any reproduction or reuse without permission is forbidden, except for Users’ Content, which belongs to them.

You can ask for your account to be deleted at any time through the contact form (topic “Account”). Your personal data and Content are then deleted as described in the privacy policy. Worlds and campaigns you run as GM are deleted with your account, and your current subscription ends.

If these Terms are breached, we may suspend or delete an account, after a warning except in urgent or serious cases.

How your data is processed is described in the privacy policy.

We may update these Terms. You will be informed of any significant change before it applies; using the Service afterwards means you accept it. Otherwise, you can delete your account.

These Terms are governed by Belgian law. In case of dispute, please contact us first to find an amicable solution. Failing that, the courts of Brussels have jurisdiction, subject to the rules protecting consumers: if you act as a consumer, you keep the protection of the mandatory provisions of the country where you live and may go to the court of your place of residence.